Delivery policy
Delivery policy
At SMILEEASE, we strive to provide you with the fastest and most efficient delivery service possible. Here is our delivery process in detail:
Processing times: Once your order has been placed, it will be processed within 24 to 48 hours. Once your order has been processed, you will receive a shipping confirmation e-mail.
Delivery times: Our partner carriers will deliver your items within 7 to 12 days of dispatch.
Delivery notifications: To ensure transparency and peace of mind, we will provide you with a tracking number (if applicable) by e-mail or SMS once your order has been shipped. With this number, you can track the progress of your order online until it arrives at your door. If you wish, we can also send you a delivery confirmation by SMS to your cell phone.
We work closely with our transport partners to guarantee on-time delivery. However, delivery times may vary depending on factors such as location, day of the week or time of year.
If you have any further questions about our delivery policy, please do not hesitate to contact us at contact@smileease.eu . We're here to help.