Payment policy

Welcome to SmileEase! We want to make your shopping experience as convenient and safe as possible. To that end, we've outlined our payment policy below. Please read this information carefully before making a purchase.

Accepted payment methods :

Credit/debit cards: We accept all major credit and debit cards, including Visa, Mastercard, American Express and Discover. When using your card for payment, please ensure that the billing information matches the information on your card to avoid delays or order cancellations.

PayPal: For added flexibility, you can also make payments via PayPal. Simply select the PayPal option at checkout and follow the instructions to complete your purchase securely.

Apple Pay/Google Pay: If you prefer to use your mobile device for payments, we support Apple Pay and Google Pay. Enjoy a seamless payment experience with just a few clicks on your smartphone.

Payment security:

At SmileEase, your security is our top priority. We use industry-standard encryption technology (SSL) to protect your personal and payment information during the checkout process. Rest assured that your data is safe with us and that we do not store your payment information on our servers.

Payment verification:

In some cases, to ensure the security of our customers and our store, we may request additional information or verification before processing your payment. This verification process may include confirming your billing address, contacting your card issuer or requesting additional identification documents. We appreciate your cooperation in these cases, as it helps us maintain a safe shopping environment.

Payment confirmation:

Once payment has been made, you will receive a confirmation e-mail containing the details of your order and payment. If you do not receive this confirmation, please check your spam folder or contact our customer support team for assistance.

Refused payment :

If your payment is declined, please ensure that the information provided at checkout is accurate and that your card has sufficient funds to cover the purchase. In the event of repeated refusals, we recommend that you contact your card issuer or PayPal to resolve any problems.